Category

This extract is written by Kyle Culbert, SystemicLogic Consultant. Emerging markets have long been on the radar of large corporates as high growth high potential opportunities. The potential of these markets, specifically Africa, are now greater than ever. Africa is becoming a new and renewed focus for many companies wanting to grow their businesses and extend their footprint, particularly post financial crisis. Cons

We are actively involved in reshaping the digital landscape for our clients. This extract is written by Kyle Culbert, SystemicLogic Consultant. Digital Strategy, A view Digital is clearly still the fastest growing area of marketing, customer retention and engagement. Inevitably, digital channels and engagement through digital channels are now not only an expected part of audience experience when connecting with a bra

Networks are the infrastructure for the transmission of information and ideas. A meme is what packages the ideas and information that is being sent. Coined by Richard Dawkins, a meme derives from the term ‘gene’ (the information carrier within biological organisms) and the Greek word ‘mimetismos’ (meaning something imitated). Therefore a meme is an informational carrier that operates through mimetic behaviour. A meme

I recently bought a new GPS. THIS ONE gives you “live” traffic updates, tells you the quickest route and allows you to report road adjustments online; I was wondering if it’s able to make coffee too! I would be able to make informed decisions based on accurate real-time data. The most basic 2-dimensional map is drawn on the back of the napkin – getting you safely to your friend’s house – or you could use a stan

Within the international risk community, there is growing concern on the approach and ethos being utilised when it comes to proper risk reporting. It seems that the monthly risk pack is often reduced to a tick-box exercise that gets one tenth of the focus and exposure it deserves. Most companies have established risk management programmes with entrenched policies and processes but few have a real appetite for reporti

It seems that organisations these days can’t simply get away with having “just good people” to drive successful change and operational outcomes.  The key to driving performance does not lie in the pure formal structure either, but rather how the informal network of people, processes, resources and knowledge components get tied in together to create value. Organisational Network Analysis is starting to make some inroa

The way work gets done in companies is not always obvious from organisational charts. Often tasks, functions and process maps are only seen from a mechanistic perspective. Processes and task performance are improved and often changed by social and influential relationships found in a company’s shadow network. Increasingly, a growing body of knowledge about the shadow organisation, the network effect and the role of r

Companies are continually searching for top talent to replenish their human capital requirements in order to cover their key man dependencies and to remain sustainable within very cut throat environments. Most of this talent will have to be mined from within the “Y” generation, also known as the millennial generation, as they are the fastest growing segment in today’s workforce. This generation is, broadly speaking,

This week we are publishing feedback on our first workshop concerning system rationalisation and migration which seemed to centre around the ‘why’ or ‘how’ large organisations got into such a mess in the first place. We thank everyone who attended the workshop and hope they will encourage others, in both business and IT, to attend follow up workshops where we can address issues of how to move forward. Read on…

Service excellence is so much more than merely pulling another rabbit out of another hat. It has to be the right rabbit, from the right hat. But wait there’s more….it’s equally important how you pull the rabbit out of the hat and when exactly you pull the rabbit out of the hat. Did you remember to smile when you pulled the rabbit out of the hat? Service excellence starts with a service vision and a service stra